Terms of service
Last updated: August 30, 2026
Welcome to 360Cart. These Terms of Service govern your use of our website and the purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Conditions
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You agree not to use our website or services for any unlawful or unauthorized purpose.
We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, or violation of these Terms of Service.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, prices, specifications, and other information accurately.
However, product colors, appearance, packaging, dimensions, or other details may vary slightly from the images or descriptions shown on the website.
We do not guarantee that product information will always be completely accurate, current, or error-free.
If we discover an error in product information, pricing, availability, or description, we reserve the right to correct the error and, where appropriate, cancel or modify an affected order.
3. Prices and Payments
All product prices displayed on our website are subject to change without prior notice.
The applicable price is the price displayed at the time you place your order, except where an obvious pricing or technical error has occurred.
We accept payment methods made available during checkout, which may include Cash on Delivery (COD) and online/prepaid payment methods.
For prepaid orders, payment must be successfully completed before the order is processed.
For Cash on Delivery orders, payment is collected according to the delivery arrangements applicable to your order.
4. Orders and Order Acceptance
Placing an order on our website does not automatically guarantee that the order will be accepted.
After you place an order, we may send you an order confirmation by email or other available communication method.
We reserve the right to accept, decline, cancel, or limit an order for reasons including:
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Product availability
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Pricing or product information errors
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Suspected fraudulent or unauthorized transactions
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Incorrect or incomplete customer information
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Shipping or delivery limitations
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Other operational or legal reasons
If we cancel a prepaid order, any eligible amount paid for that order will be refunded through the applicable payment method.
5. Order Cancellation
If you want to cancel an order, please contact us as soon as possible at:
Cancellation may only be possible before the order has been processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible and you may need to follow our applicable return procedure.
6. Shipping and Delivery
We currently offer shipping within India and may also offer international shipping to selected locations.
Our typical delivery time is 2–7 days, while orders generally require approximately 1 business day for processing before shipment.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary because of factors such as:
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Courier delays
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Weather conditions
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Public holidays
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Incorrect or incomplete shipping information
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Customs or import procedures
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Remote delivery locations
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Other circumstances outside our reasonable control
For more information, please review our Shipping Policy.
7. Third-Party Fulfillment
360Cart may use third-party suppliers, fulfillment partners, and shipping providers to process and deliver orders.
To fulfill your order, relevant information such as your name, shipping address, contact details, and order information may be shared with the appropriate fulfillment or shipping partner.
These third-party service providers may operate in locations outside India.
8. Returns, Refunds, and Replacements
Returns, refunds, and replacements are subject to our Return & Refund Policy.
Please review our Return & Refund Policy before placing an order.
If you receive a damaged, defective, incorrect, incomplete, or materially different product, please contact us at:
Please do not send products back without first contacting us and receiving return instructions.
9. International Orders, Customs, and Duties
For international orders, additional customs duties, import taxes, fees, or other charges may apply depending on the destination country.
Such charges may be imposed by the destination country's customs authorities and may be the responsibility of the customer unless otherwise stated during checkout.
Delivery of international orders may also be affected by customs clearance procedures, local regulations, or other circumstances outside our control.
Customers are responsible for providing accurate shipping and contact information and for complying with applicable import requirements in their country.
10. Prohibited Uses
You may not use our website:
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For any unlawful purpose
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To violate any applicable law or regulation
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To commit fraud or engage in fraudulent transactions
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To interfere with the security or operation of our website
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To attempt to gain unauthorized access to our systems
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To collect or misuse personal information belonging to other users
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To introduce malicious software, viruses, or harmful code
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To reproduce, copy, or exploit our website or content without permission
We reserve the right to restrict or terminate access to our website if these Terms of Service are violated.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, designs, layouts, and other materials, is owned by or licensed to 360Cart unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.
12. Third-Party Services
Our website may use third-party services, applications, payment processors, shipping providers, analytics services, and other external platforms.
Your use of such services may also be subject to the terms and policies of those third parties.
We are not responsible for the availability, performance, policies, or practices of third-party services that are outside our reasonable control.
13. Errors and Changes
We reserve the right to correct errors, inaccuracies, or omissions on our website at any time.
This may include errors relating to product descriptions, prices, promotions, availability, shipping information, or other content.
We may also update, modify, suspend, or discontinue any part of our website or services without prior notice where reasonably necessary.
14. Disclaimer
To the extent permitted by applicable law, our website and services are provided on an "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, 360Cart will not be liable for losses or damages arising from circumstances beyond our reasonable control, including delays caused by shipping carriers, customs authorities, payment providers, third-party suppliers, technical failures, natural events, or other unforeseen circumstances.
Nothing in these Terms limits any liability or consumer rights that cannot legally be limited or excluded.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless 360Cart and its representatives from claims, losses, liabilities, or expenses arising from your misuse of our website, violation of these Terms of Service, or violation of applicable laws or the rights of others.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts in India, subject to any mandatory consumer rights or legal protections applicable to you.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable laws.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our website after changes are posted means that you accept the updated Terms of Service, to the extent permitted by applicable law.
19. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
360Cart
Email: 360cart.support@gmail.com
Business Address:
Rajauli
Nawada, Bihar
802223
India
Grievance Officer: Hariom Tiwari
Grievance Contact Email: 360cart.support@gmail.com